Privacy Policy
Last updated: January 2026
Sure Shift Relocation Services ("Sure Shift", "we", "us") respects your privacy. This policy explains what information we collect when you use our website or services, how we use it, and the choices you have.
1. Information We Collect
Information you provide directly: name, phone number, email address, pickup and delivery addresses, and details of the items being moved when you request a quote, book a service, or contact us.
Information collected automatically: IP address, browser type, device information, pages visited, and referral source, via cookies and similar technologies.
2. How We Use Your Information
- To generate quotes, schedule surveys, and coordinate your move
- To communicate booking confirmations, updates, and support responses
- To improve our website, services, and customer experience
- To meet legal, regulatory, and insurance requirements
- To send offers or updates, where you have opted in — you can unsubscribe at any time
3. Sharing of Information
We share information only where necessary to deliver our services: with our verified moving crews, transport and courier partners, insurance providers, and destination-agent partners for international moves.
We do not sell your personal information to third parties. Information may be disclosed if required by law, court order, or government authority.
4. Cookies
Our website uses cookies to keep the quote form working correctly, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work as intended.
5. Data Security
We use reasonable administrative and technical safeguards to protect your information against unauthorised access, alteration, or disclosure. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by writing to us at the contact details below, subject to applicable law.
8. Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are provided below for any complaints or concerns regarding this policy.
Questions About This Policy?
Sure Shift Relocation Services
P Block, Plot No. 131, Gopal Nagar Extension, Najafgarh, New Delhi, Delhi 110043
Phone: 09073291732
Email: [email protected]