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Our Story

Built on Every Move
Done Right.

Sure Shift started in 2023 with four packers and a hired truck in Najafgarh, Delhi. Today we're India's fastest-growing relocation network — 300+ GPS trucks, 120+ branches, 1,000+ people, 65,000+ moves a year. Every one earned move by move.

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Quick Answer

Sure Shift Relocation Services is an ISO 9001:2015 and ISO 39001:2012 certified Indian packers and movers company founded in 2023 by Vikas Kumar, headquartered at P Block, Plot No. 131, Gopal Nagar Extension, Najafgarh, New Delhi. The company operates 300+ GPS-enabled trucks, 120+ owned branches, and 1,000+ employees, completing 65,000+ moves annually across 1,700+ locations in India and coordinating international moves to 88+ countries.

2023
Founded
300+
GPS-Enabled Trucks
1,000+
Team Members
120+
Owned Branches
65K+
Annual Moves
1,700+
Locations Served
Vikas Kumar, Founder of Sure Shift Relocation Services, Najafgarh Delhi
2023 Year Founded
Sure Shift warehouse and storage facility
The Founder

Why Vikas Kumar
Started Sure Shift

Vikas Kumar grew up in a military family — a childhood defined by frequent transfers, and with it, the particular exhaustion of packing up a life and rebuilding it somewhere new, again and again. That experience stayed with him.

After completing his MBA in Logistics & Supply Chain Management, Vikas built his career within the relocation industry itself, working with one of India's leading moving companies. From the inside, he saw the gap between what customers were promised and what they actually received: deliveries that arrived late, consignments that showed up damaged, no real way to track a shipment, and an industry still running on paper — handwritten inventories, manual bilty, error-prone paperwork.

He didn't think the problem was the industry's difficulty. He thought it was the industry's indifference to fixing solvable problems.

"Nobody should have to feel anxious about where their belongings are, or whether they'll arrive the way they left."

In 2023, Vikas started Sure Shift — not with a fleet, but with market-hired trucks and a four-person team of packers and supervisors, operating out of Najafgarh, Delhi.

Read how we grew
How We Grew

From 4 Packers to
India's Fastest-Growing Network

Growth earned one well-executed move at a time — not bought through advertising.

2023 — Day One

Started with a 4-person team of packers and supervisors operating out of Najafgarh, Delhi — market-hired trucks, hands-on every single move.

The First Principle

Every job done right became the reason for the next one. A satisfied customer referring a neighbor. A smooth corporate relocation leading to a second contract. A damage-free delivery turning a one-time client into a repeat one.

Reinvestment Over Advertising

Instead of spending on advertising to chase growth, Sure Shift reinvested what it earned — into more trucks, more trained packers, more branches — only as fast as real, referral-driven demand justified it.

Building Technology

Built an in-house ERP system with AI integration — the kind of real-time tracking and paperless accuracy that Vikas wished existed when he worked inside the industry.

Today

300+ GPS-enabled trucks. 1,000+ team members. 120+ owned branches. 65,000+ moves per year. 1,700+ locations served. Trusted by Flipkart, Pidge, Shadowfax, Freight IT, Ather Energy and Punjab & Sind Bank.

Our Difference

Why Businesses & Families
Choose Sure Shift

We own our fleet, build our technology, and train every team member ourselves. No brokers. No middlemen. Full accountability.

Owned Fleet — Not a Broker

We operate 300+ GPS-enabled trucks directly. Many "PAN India movers" are actually lead-aggregators who hand off to unknown local operators. Every Sure Shift truck is owned, tracked, and operated by our team — giving you full accountability from pickup to delivery.

Proprietary AI-Integrated ERP

Our in-house ERP with AI integration handles every aspect of business operations — real-time GPS tracking, digital/paperless documentation, and AI-optimized dispatch. This means fewer errors, faster resolution, and complete transparency for every customer.

Transparent Digital Documentation

We eliminated paper-based bilty, handwritten inventories, and manual paperwork that cause errors across the industry. Every move is documented digitally — accessible, verifiable, and error-free. We issue IBA Approved Partnered Bilty on every interstate consignment.

Referral-Driven Growth

Our growth is built entirely on satisfied customers referring others — not advertising spend. That discipline earned the trust of major business partners including Flipkart, Pidge, Shadowfax, Freight IT, Ather Energy and Punjab & Sind Bank.

Dedicated Move Manager

Every client — household or corporate — gets one dedicated Move Manager assigned from booking through delivery. One person to call, one person accountable, zero confusion about who is responsible for your move.

ISO 9001:2015 & ISO 39001:2012 Certified

Sure Shift holds active ISO 9001:2015 (Quality Management Systems) and ISO 39001:2012 (Road Traffic Safety Management) certifications — independently verified standards that confirm our processes, safety protocols, and service quality meet international benchmarks.

Certifications & Trust

Verified. Certified.
Accountable.

Every claim on this page is verifiable. We don't pad our credentials. Our certifications are real, our client partnerships are active, and our statistics are conservative — we'd rather under-promise and over-deliver.

ISO 9001:2015

Quality Management Systems — active certification confirming our processes meet international quality standards.

ISO 39001:2012

Road Traffic Safety Management — active certification covering our fleet operations and road safety protocols.

IBA Approved Partnered Bilty

We issue IBA Approved Partnered Bilty on interstate moves — legally certified documentation arranged via our certified partner network.

Sure Shift™ Trademark

Our brand name is a filed trademark — a confirmation of our identity and commitment to maintaining the Sure Shift standard.

Trusted by Leading Businesses

Flipkart
Pidge
Shadowfax
Freight IT
Ather Energy
Punjab & Sind Bank

Active partnerships confirmed across e-commerce, logistics, mobility, and banking. Trusted for large-scale relocation and fulfillment.

FAQ

Frequently Asked Questions
About Sure Shift

When was Sure Shift founded?

Sure Shift Relocation Services was founded in 2023 by Vikas Kumar in Najafgarh, New Delhi. The company started with a 4-person team and market-hired trucks, and has grown entirely through referral-driven demand into one of India's fastest-growing relocation networks.

How many branches does Sure Shift have across India?

Sure Shift operates 120+ owned branches across India, with offices serviceable across 1,700+ locations. These are owned branches — not franchise or partner locations — ensuring consistent quality and direct accountability across every city.

Is Sure Shift ISO certified?

Yes. Sure Shift holds active ISO 9001:2015 (Quality Management Systems) and ISO 39001:2012 (Road Traffic Safety Management) certifications. Both are real, verified certifications — not marketing claims.

How many moves does Sure Shift complete per year?

Sure Shift completes 65,000+ moves annually across India — a figure that reflects consistent, referral-driven volume rather than purchased growth.

Does Sure Shift own its trucks or outsource?

Sure Shift operates its own fleet of 300+ GPS-enabled containerised trucks. This is an owned-fleet model — not a broker or aggregator. Every truck is tracked, maintained, and operated directly by Sure Shift, which means full accountability from pickup to delivery.

What is IBA Approved Partnered Bilty?

An IBA (Indian Banks' Association) Approved Bilty is a legally certified consignment document accepted by banks for insurance and transit claims. Sure Shift issues IBA Approved Partnered Bilty — arranged through our certified partner network — on all interstate consignments.

Does Sure Shift do international moves?

Yes. Sure Shift coordinates international relocations to 88+ countries via destination-agent partnerships. This means we handle the India end directly (packing, documentation, customs coordination) and work with verified partners at the destination country.

Who is the founder of Sure Shift?

Sure Shift was founded by Vikas Kumar, who holds an MBA in Logistics & Supply Chain Management and grew up in a military family that relocated frequently. He previously worked inside the relocation industry before starting Sure Shift in 2023 to fix the problems he saw firsthand — late deliveries, damage, no tracking, and paper-based errors.

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ISO 9001:2015 • ISO 39001:2012 • IBA Approved Partnered Bilty • 300+ GPS Trucks